Legal & Privacy

These Terms of Service (“Terms”) govern your access to and use of the DoseMap platform and services provided by DoseMap Health Inc., a company incorporated in Delaware, USA.

By accessing or using DoseMap, you agree to be bound by these Terms. If you are using DoseMap on behalf of a healthcare organization, you represent that you have the authority to bind that organization to these Terms.

Clinical Decision Support Disclaimer

DoseMap is a clinical decision support tool designed to assist qualified healthcare professionals in medication dosing decisions. DoseMap does not replace clinical judgment. All dosing recommendations generated by the platform must be reviewed and confirmed by a licensed pharmacist or physician before being applied to patient care.

DoseMap Health Inc. does not assume liability for clinical outcomes resulting from the use of dosing recommendations. The prescribing clinician retains full responsibility for all treatment decisions.

Acceptable Use

You agree to use DoseMap only for lawful purposes and in accordance with applicable healthcare regulations, including but not limited to HIPAA, state pharmacy practice acts, and institutional policies. You shall not attempt to reverse-engineer, decompile, or extract the underlying algorithms or models used by the platform.

Service Availability

DoseMap Health Inc. strives to maintain 99.7% uptime for the DoseMap platform. Scheduled maintenance windows will be communicated in advance. Enterprise customers may negotiate custom SLA terms.

Intellectual Property

All content, algorithms, models, and software comprising the DoseMap platform are the intellectual property of DoseMap Health Inc.. Your subscription grants a limited, non-exclusive, non-transferable license to use the platform for its intended clinical purpose.

DoseMap Health Inc. is committed to protecting the privacy and security of all data processed through the DoseMap platform. This Privacy Policy describes how we collect, use, and safeguard information.

Protected Health Information (PHI)

DoseMap processes Protected Health Information (PHI) as defined under HIPAA. We act as a Business Associate under HIPAA and execute Business Associate Agreements (BAAs) with all covered entity customers. PHI is processed solely for the purpose of generating dosing recommendations and is never used for marketing, advertising, or any purpose unrelated to clinical care.

Data Security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). DoseMap maintains SOC 2 Type II certification and undergoes annual third-party security audits. Access to production systems is restricted to authorized personnel with multi-factor authentication.

Data Retention

Dosing recommendation data is retained for the duration specified in your institutional agreement, typically aligned with medical record retention requirements. Upon contract termination, all customer data is securely deleted within 90 days unless a longer retention period is required by law.

Genomic Data

Pharmacogenomic data processed by DoseMap is treated with the highest level of sensitivity. Genetic information is used exclusively for dosing calculations and is never shared with third parties, insurers, or employers. Patients retain all rights to their genetic information.

Contact

For privacy-related inquiries, contact our Data Protection Officer at dpo@dosemap.io.

DoseMap Health Inc.
200 Cambridge Park Drive, Cambridge, MA 02140, United States

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